server administrator authentication failed

Impact Fax Server related topics
Post Reply
tomtom2gr
Posts: 2
Joined: Mon Mar 12, 2007 4:41 pm

server administrator authentication failed

Post by tomtom2gr » Fri Nov 30, 2007 12:54 pm

I have upgrade to 8.01 and i cannot access administration page.
When i put the password i get the authentication failed message.
I can reset the password?

pxwebdev
Posts: 6
Joined: Tue Apr 22, 2008 4:38 pm
Contact:

Post by pxwebdev » Fri Apr 25, 2008 4:38 pm

It sounds like you have not allowed the computer to access the admin section or provided permissions. Have you added the machine IP to the server machine as a vaild administrator?

tomtom2gr
Posts: 2
Joined: Mon Mar 12, 2007 4:41 pm

Post by tomtom2gr » Wed May 28, 2008 4:20 pm

its on the same machine

TechnicalSupportTeam
Posts: 1005
Joined: Sat Mar 20, 2004 11:50 am

Post by TechnicalSupportTeam » Tue Jun 10, 2008 1:08 pm

You can reset the password only by uninstalling and reinstalling. You can only change the password from the administration page, which you obviously cannot access. Be sure that during the installation you are inputting the correct credentials for the 2 login dialogs. The first dialog establishes an Administrator password for the server (the log in that is failing for you) and the second dialog require an account and password of a local user with administrator privileges. Also, if you are using numbers in your password, try only using letters.

Post Reply