server administrator authentication failed

tomtom2gr · Post by **tomtom2gr** » Fri Nov 30, 2007 12:54 pm

I have upgrade to 8.01 and i cannot access administration page.
When i put the password i get the authentication failed message.
I can reset the password?

pxwebdev · Post by **pxwebdev** » Fri Apr 25, 2008 4:38 pm

It sounds like you have not allowed the computer to access the admin section or provided permissions. Have you added the machine IP to the server machine as a vaild administrator?

tomtom2gr · Post by **tomtom2gr** » Wed May 28, 2008 4:20 pm

its on the same machine

Post by **TechnicalSupportTeam** » Tue Jun 10, 2008 1:08 pm

You can reset the password only by uninstalling and reinstalling. You can only change the password from the administration page, which you obviously cannot access. Be sure that during the installation you are inputting the correct credentials for the 2 login dialogs. The first dialog establishes an Administrator password for the server (the log in that is failing for you) and the second dialog require an account and password of a local user with administrator privileges. Also, if you are using numbers in your password, try only using letters.