Sending faxes "Error Converting Attachment"

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Sending faxes "Error Converting Attachment"

Postby sanatogen » Mon Oct 24, 2011 12:11 pm

Hi there,

I have an issue with Impact Fax Server 8.10 running on Windows XP SP3.

Whenever we use the web interface http://servername:1171 to fax form a user's desktop and attach a pdf, the following occurs:

"The fax cannot be sent. Error converting the attachment"

This does not occur with text attachments.

I have updated the Adobe PDF software to see if that would help, but still same result.

Best Regards
Rod
sanatogen
 
Posts: 2
Joined: Mon Oct 24, 2011 11:41 am

Re: Sending faxes "Error Converting Attachment"

Postby sanatogen » Tue Nov 01, 2011 2:48 pm

Hi there,

I've tried version od Adboe Reader from 8.x to 10.x, but not joy.

Version 9.4 of the Adobe reader is currently installed on the Fax Server. I've tried using the standalone Fax Client on one of the Desktop PC's and it appears to be working ok with PDF attachments.

The Fax via intranet browder page option still doesnt work. i.e. http://faxserver:1171

Will test this further
sanatogen
 
Posts: 2
Joined: Mon Oct 24, 2011 11:41 am


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