The BiBatchConverter installs with complete product documentation. This documentation is also available online at:
http://www.blackice.com/Help/Internet/BiBatchConverter/WebHelp/BiBatchConverter_Help.htm
Technical support questions should be submitted for the BiBatchConverter via our website at http://www.blackice.com/techsupport/BiBatchConverter.asp.
Guidelines to submit technical support questions for the retail products.
· Name of the product.
· Detailed description of your Server environment such as:
· CPU speed and memory used.
· Operating System and Service Pack
· Operating System language, for example: Chinese.
· Detailed description of your Client environment such as:
· CPU speed and memory used.
· Operating System and Service Pack
· Operating System language, for example: Chinese.
· The version number of the product, date of purchase or invoice number.
· Detailed description of the problem.
The more details you give us the faster we can respond to you.
Index