Email-based faxing can sometimes obscure critical details such as invoice numbers or patient names, especially when these details are covered by the header information added during the faxing process.

Often, fax providers insert the fax header information directly onto the received page, rather than creating a dedicated header area at the top. The improved FAX Header option in the Black Ice Printer Driver offers a solution to this common challenge.

How does it work?

The FAX Header option creates a white margin at the top of the fax document, with a user-defined height in pixels. This dedicated space allows the receiving fax machine to insert the fax sender information (CSID) without obscuring any important details on the page. We recommend setting the header size between 25 and 50 pixels, with a maximum of 99 pixels. The printed document will then be scaled down to fit the remaining page area after subtracting the chosen header size.

Example:

For a fax page that is 8.5 x 11 inches, using fine fax resolution at 204 x 196 DPI (1734 x 2156 pixels):

• If you add a FAX header set to 50 pixels, the page will be adjusted to 1734 x 2006 pixels.
• The document will be scaled down to fit the page size of 1734 x 2006 pixels, maintaining the original 8.5 x 11 inches dimensions.

Thank you for choosing Black Ice Software as your printing solutions partner. Upgrade today and experience hassle-free faxing!

A list of some recent improvements to the Printer Driver can be found below:

DATE : 05-28-2024
Version : 17.64 (revision: 3151)

• The Fax Header option now inserts a white area on the top of the page instead of simply decreasing the page height (#17583)
• Stability improvements for using the "Prompt user only for email address" option with Microsoft Outlook Client (#17543)
• Improvements for generating Searchable PDF files from rotated pages (#17561, #16607)
• Updated PDF DLLs to version 3.3.6.761

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